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The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know... | 
| Author: Erick Simpson
Publisher: Intelligent Enterprise
Category: Book
Buy New: $99.95
as of 9/5/2010 18:55 EDT details
New (3) Used (8) from $57.97
Seller: big_o12
Rating:  27 reviews
Sales Rank: 292348
Media: Perfect Paperback
Edition: 1st
Pages: 320
Shipping Weight (lbs): 0.9
Dimensions (in): 8.8 x 5.9 x 0.9
ISBN: 0978894308
EAN: 9780978894306
ASIN: 0978894308
Publication Date: August 15, 2006
Shipping: Eligible for FREE Super Saver Shipping
Availability: Usually ships in 1-2 business days
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Product Description
The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage MSP University's successful Managed Services concepts - 3 Killer Managed Services deliverables - A Unique Managed Services Sales Process so successful that Clients can't resist signing your Agreements - Pricing your Managed Services deliverables for Maximum Profit - What to do after your Client is sold - Advanced Annuity-Based revenue philosophies. The Guide to a Successful Managed Services Practice includes everything you'll need to: - Transition to a successful, Annuity-Based Managed Services model and Evaluate your existing Clients and calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services - Successfully market and sell Managed Services to new Clients - Increase your organization's overall value by transitioning to an Annuity-based Service Delivery model. *Includes nearly 30 downloadable Managed Services Business, Technical, Sales and Marketing Tools, Forms and Collateral! *Bonus: 4 Business-Winning PowerPoint Presentations! *Extra Special Bonus: Recorded Managed Services Webcast download included!
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| Customer Reviews:
Showing reviews 1-5 of 27
 Phenomenal Managed Service Book July 14, 2007
Karl W. Palachuk (Sacramento, CA)
6 out of 6 found this review helpful
Every Small Business consultant needs to read this book. Yes, it's an awesome guide to managed services. But it's also a great guide to deciding which services to sell, how to price them, how to sell them, and how to "deliver" after you've inked the deal.
Did you need to know how to run a help desk? Or how to create an escalation procedure? It's all here.
You'll save literally hundreds -- maybe thousands of hours of work by reading this book. I run a very successful managed services business and I learned a great deal from this book. Simpson deserves a big hand for putting together such a valuable guide.
It takes less than one hour of consulting labor to pay for this book. It is more than worth it!
If you provide managed services, read this book. If you don't... READ THIS BOOK! January 31, 2008
Gavin Steiner (Toronto, Ontario)
4 out of 4 found this review helpful
The IT pro industry has gone through many changes over the past 5 and 10 years. One thing that has remained constant is the lack (until now) of a "How do to it right" manual and set of processes.
Providing Managed Services today is, in my opinion the only way for an IT consulting firm - especially ones focused on the SMB space to survive.
This book provides the real world information and tools you need to understand and implement Managed Services in your company. The authors have obviously LIVED the transition from break fix to recurring revenue streams, and have provided a roadmap to success for others looking to make the same transition.
My company spent a year trying to make managed services work. This book helped us plan, execute and fine tune our offering to the point where we are now billing close to $200,000.00 in managed services, have happier customers, and less stressed staff.
If you have even CONCIDERED looking at managed services, this is the one book to read. And if you HAVEN'T considered providing a managed service offering... READ THIS BOOK!!!
a great resource July 21, 2007
David P. Sobel (Fairfax, VA United States)
2 out of 2 found this review helpful
This book sits on my shelf and my service manager's shelf. You can't get $99 worth of consulting this valuable. It's a great reference, a great start, and worth looking at for everyone looking at managed services.
Great resource by a generous author January 16, 2008
Linda Jacobson (Toronto, Canada)
2 out of 2 found this review helpful
This is an excellent resource and provides a tremendous jump-start for anyone wishing to start a managed services practice. It covers pretty much all the bases and I refer to it all the time.
I can't disagree more with the reviewer who calls the price "greedy" - yes, the book doesn't go into tremendous depth, but the CD of documents alone must be worth thousands of dollars and I applaud Erick for his generosity of spirit in providing them all. We just presented a modified version of the Agreement to a client and he was tremendously impressed with the clarity and detail.
$50,000 In Potential Revenue In My First Month January 21, 2008
Mark Sanders (Texas)
2 out of 2 found this review helpful
I was a web developer looking to get into the Managed IT Services arena. All of the work I have done up to this point was referral based web development projects. I am now about 6 weeks into implementing the strategies presented in Erick's two books and I have proposals worth over $50,000 in revenue, over the next 12 months, sitting in clients hands waiting for the close. Not to bad eh... $0k to $50k in 6 weeks! Can't wait to see where Erick's strategies take me 12 months from now!
Showing reviews 1-5 of 27
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