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| Working with Microsoft Dynamics(TM) CRM 3.0 | 
| Authors: Mike Snyder, Jim Steger
Publisher: Microsoft Press
Category: Book
List Price: $49.99
Buy New: $0.98
You Save: $49.01 (98%)
Buy New/Used from $0.75
Avg. Customer Rating:  (16 reviews)
Sales Rank: 159559
Languages: English (Original Language), English (Unknown), English (Published)
Media: Paperback
Number Of Items: 1
Pages: 464
Shipping Weight (lbs): 2.6
Dimensions (in): 8.7 x 7.3 x 1.7
ISBN: 0735622590
Dewey Decimal Number: 658.812028553
EAN: 9780735622593
ASIN: 0735622590
Publication Date: April 12, 2006
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 My View August 23, 2006
1 out of 2 found this review helpful
Very good title, well structured and current. Assisted with our implementation process.
 Great book with cool tips and tricks August 6, 2006
1 out of 3 found this review helpful
This is a great book that puts you well on your way to success with understanding and working with MSCRM 3.0. The chapters on Callouts and workflow and the examples using the client side SDK and the server side SDK really helped me in making my MSCRM implementations very successful and gave me a complete picture of all the extensions points available in this version of MSCRM. I would highly recommend this book!
 Not as one would hope... July 3, 2006
5 out of 10 found this review helpful
This book is a fantastic resource for programmers and process engineers alike - however from the perspective of a manager assessing the capabilities of CRM 3.0 for their organization, I found this book to be commercially irrelevant.
A book written by techies for techies with a distinct absence of information relation to commercial impact of the system in terms of process.
Good luck!
Great technical reference on customizing MS CRM V3 May 11, 2006
9 out of 10 found this review helpful
This is a great reference book for those charged with configuring ,customizing and extending Microsoft CRM Version 3.0 to meet the needs of your or your client's business.
It contains a lot of real-world examples, and code snippets that can be used as an aid to understanding.
I found it was also a great resource in preparing for the Microsoft Dynamics CRM 3.0 Customization exam (CRM-30-422).
Highly recommended.
An excellent book that fills the documentation gap April 5, 2006
14 out of 14 found this review helpful
I've been looking for a thorough book addressing the technical details of Microsoft CRM for quite some time. There has been an enormous vacuum for those of us left out in the cold, wanting to implement Microsoft CRM for our business but unable to leverage the product simply out of a sheer lack of insightful documentation.
This book fills that vacuum nicely.
For those wanting to learn how to leverage Microsoft CRM in your business, this is your book.
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