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| Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives | 
| Author: Randy A. Steinberg
Publisher: Trafford Publishing
Category: Book
Avg. Customer Rating:  (7 reviews)
Sales Rank: 22016
Languages: English (Original Language), English (Unknown), English (Published)
Media: Paperback
Number Of Items: 1
Pages: 154
Shipping Weight (lbs): 0.4
Dimensions (in): 8.9 x 6 x 0.5
ISBN: 1412093929
Dewey Decimal Number: 621
EAN: 9781412093927
ASIN: 1412093929
Publication Date: August 2, 2006
Release Date: January 1, 2001
| | | Price | Condition | Seller | | $22.45
| New | itsmstore
Avg. Feedback Rating:  (14 reviews)
Location: United States (SD)
Comments: New from Tafford Publishing
Availability: Usually ships in 1-2 business days
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| $24.95
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Availability: Usually ships in 2 to 4 weeks
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