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| Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives | 
| Author: Randy A. Steinberg Publisher: Trafford Publishing Category: Book
Avg. Customer Rating:   (7 reviews) Sales Rank: 22016
Languages: English (Original Language), English (Unknown), English (Published) Media: Paperback Number Of Items: 1 Pages: 154 Shipping Weight (lbs): 0.4 Dimensions (in): 8.9 x 6 x 0.5
ISBN: 1412093929 Dewey Decimal Number: 621 EAN: 9781412093927 ASIN: 1412093929
Publication Date: August 2, 2006 Release Date: January 1, 2001
| | | Price | Condition | Seller | | $22.45
| New | itsmstore Avg. Feedback Rating:   (14 reviews) Location: United States (SD) Comments: New from Tafford Publishing Availability: Usually ships in 1-2 business days
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| $24.95
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