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| Maximizing Your Sales With Salesforce.com | 
| Authors: Edward Kachinske, Stacy Roach, Carol Gilliland, Timothy Kachinske
Publisher: Course Technology PTR
Category: Book
List Price: $24.99
Buy New: $15.65
You Save: $9.34 (37%)
Buy New/Used from $15.65
Avg. Customer Rating:  (5 reviews)
Sales Rank: 34778
Languages: English (Original Language), English (Unknown), English (Published)
Media: Paperback
Edition: 1
Number Of Items: 1
Pages: 245
Shipping Weight (lbs): 1.2
Dimensions (in): 9.1 x 7.4 x 0.8
ISBN: 159863562X
Dewey Decimal Number: 381
EAN: 9781598635621
ASIN: 159863562X
Publication Date: May 30, 2008
Availability: Usually ships in 1-2 business days
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| Editorial Reviews:
Product Description
With more than 1,000,000 active users, Salesforce.com is the most widely used online CRM application worldwide. Targeted to busy sales professionals, Salesforce.com can be used to manage sales, accounts, contacts, correspondence, activities, and more. If you?re one of these busy sales professionals, you need an easy reference tool to maximize your use of Salesforce.com?s complex feature set. ?Maximizing Your Sales with Salesforce.com? is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Salesforce.com users. With this quick, to-the-point resource, you won?t just be ?up and running? in Salesforce.com; you?ll be an expert!
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| Customer Reviews:
 Excellent Summary of how to use SalesForce.com October 22, 2008
Ed Kachinski has a unique ability as a practicing CRM consultant to zero in on what is important from an end-user perspective in how to use [...] for maximum effectiveness.
I have read all of his books and always start there first as I know he takes an in depth view.
PF
A Must Have Source September 18, 2008
This book is, without question, a must have if you are using SalesForce.com.
The content, the format and writing style are all fantastic.
I wouldn't change one thing. And there was not one topic or tip that was left out.
An Excellent Purchase. Thank you.
Another Home Run September 12, 2008
Mr Kachinske, along with S Roach, C Gilliland and T Kachinske, have put together another excellent guide on getting the most out of a popular CRM package - in this case salesforce.com. Salesforce.com itself may be all sizzle and no steak, but their book shows you how to get the most out of a product that is long on hype and short on substance. I bought this based on my experience with their MS CRM, BCM and ACT books, and was not disappointed. If you're turned off or worse, offended, by the hokeyness of the 'Dummies' series, you'll appreciate the serious, no nonsense POV taken by the authors. I recommend the book, though not the product.
 Dry, but good info. September 8, 2008
1 out of 1 found this review helpful
This is a great basic book on Salesforce. This is not a book you can really sit down and just read through to get new ideas of how to use Salesforce. The layout is by function, each section gives a brief overview of the function and then step by step instructions for how to use that function. Additionally it has a good overview of which functions come with each tier of Salesforce. Overall a good book for beginners, long time users will probably be disappointed as most of the topics covered are basic.
 Good September 2, 2008
1 out of 2 found this review helpful
Product was not what I was expecting. Not helpful if you are srttingup salesforce but very helpful if you are utilizing the program.
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